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Indoor Air Quality
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Ottawa Indoor Air Quality Services

Indoor Air Quality Experts Serving Ottawa and the Surrounding Area

Home comfort is about more than just heating and cooling! You should also take steps to protect your home’s indoor air quality and keep you and your loved ones safe from contaminants like mould, dust, dirt, and debris. These and other contaminants can build up indoors and potentially lead to negative health effects in the future.

At Francis Home Environment, we are here to help keep your home’s air fresh, clean, and free of threats. Our Ottawa indoor air quality services are comprehensive and can be tailored to tackle the unique challenges affecting your living spaces. Our highly trained experts can identify the root causes of air quality issues and implement solutions that help you and your family breathe easy. We stand by our work and guarantee your satisfaction! 

Concerned about your home’s indoor air quality? Call (343) 453-5603 or contact us online to learn more about what we can do to help!

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The Francis Home Environment Difference

Certified Technicians Providing Exceptional Service
  • Comfort Guaranteed

    We guarantee all of our installations, for a peaceful home and mind.

  • Trusted Experience

    Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

  • Locally Based & Operated

    We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

  • Serious Service

    We offer ‘round-the-clock service so that you’re always covered.

Signs of Poor Indoor Air Quality

Many homeowners might not realize that the air inside their homes can be more polluted than the air outside it. You should be aware of the warning signs of a problem.

You may need our Ottawa indoor air quality services if you are dealing with any of the following issues:

  • Persistent, unexplained health issues. Symptoms such as headaches, dizziness, fatigue, respiratory issues, and frequent allergic reactions, like sneezing or coughing, could be signs of continued exposure to airborne pollutants or allergens. If these types of symptoms have no other apparent cause and subside when you spend time outdoors or away from your home, poor indoor air quality may be to blame. 
  • Unpleasant odours. Musty or mouldy smells can indicate the presence of mould growth, while chemical-like odours may suggest volatile organic compounds (VOCs) or off-gassing from household items.
  • Visible mould growth. Spotting mould growth on walls, ceilings, or in damp areas like bathrooms and basements means your indoor air quality has likely been compromised. Mould spores can easily become airborne, exacerbating allergies and respiratory issues.
  • Excessive dust and dirt. An unusual accumulation of dust and dirt, particularly around vents and on surfaces, can signal inadequate filtration or ventilation systems. Poor air circulation allows particulate matter to settle and degrade the quality of indoor air.
  • High humidity levels. Homes that consistently experience high humidity levels can suffer from poor air quality. High humidity not only promotes mould growth but also can make the air feel stifling and uncomfortable. Condensation on windows is often a visible sign of excessive indoor humidity.
  • Stale or stuffy air. A constant sensation of stale or stuffy air can point to a lack of proper ventilation. Without the exchange of outdoor and indoor air, pollutants become concentrated indoors, leading to degraded air quality.

What Causes Poor Indoor Air Quality?

A variety of factors can contribute to poor indoor air quality. Figuring out what is specifically behind your home’s air quality challenges is the first step to improving it. 

Contributors to poor indoor air quality can include:

  • Inadequate ventilation. Poor ventilation can be a key cause of indoor air pollution. Without sufficient air exchange, contaminants can become concentrated within the home. Everyday activities like cooking and cleaning release various pollutants that build up in the absence of proper airflow. Ensuring adequate ventilation can help disperse these contaminants and introduce fresh air into the living space.
  • Household chemicals. Many everyday household products contain VOCs, which can evaporate and degrade indoor air quality. Paints, cleaners, disinfectants, and air fresheners often contain VOCs. Prolonged exposure to these chemicals can lead to various health issues, including respiratory irritation and headaches. 
  • Moisture and mould. Excessive moisture levels can lead to the growth of mould and mildew, which release spores into the air. These spores can cause allergic reactions, respiratory issues, and other health problems. Moisture can accumulate from poor ventilation, leaky roofs, insufficient waterproofing, or high humidity.
  • Indoor smoking. Tobacco smoke significantly impacts indoor air quality. It contains a complex mixture of over 7,000 chemicals, many of which are toxic and can cause serious health problems. Secondhand smoke can persist in the air and seep into furniture, carpets, and walls, creating long-lasting pollutants.
  • Building materials. Some building materials can release harmful chemicals over time. Asbestos, lead-based paint, and certain types of insulation are notorious for emitting hazardous substances. Even some newer materials can off-gas formaldehyde and other VOCs, potentially affecting air quality.
  • Dust and allergens. Dust mites, pet dander, pollen, and other allergens can accumulate within homes, diminishing air quality. These particles can exacerbate allergies and asthma, leading to discomfort and health issues. 
  • Combustion appliances. Heating and cooking appliances that use natural gas or other fuels can emit pollutants like carbon monoxide, nitrogen dioxide, and particulate matter. Poor maintenance or ventilation of these appliances can lead to a build-up of harmful gases indoors.

Poor indoor air quality shouldn’t be a mystery. At Francis Home Environment, our Ottawa indoor air quality services include comprehensive assessments that can identify the root causes of unhealthy air.

We can employ several methods to diagnose the factors contributing to poor indoor air quality, including:

  • Conducting an indoor air quality test. These tests measure levels of various pollutants, including VOCs, mould spores, dust mites, and other allergens. The results will highlight specific contaminants that need attention and help in forming a targeted mitigation strategy.
  • Assessing your HVAC system. Your heating, ventilation, and air conditioning (HVAC) system plays a crucial role in maintaining indoor air quality. Assessing your HVAC systems for cleanliness and proper functioning can reveal issues such as clogged filters, dirty ducts, or inadequate ventilation. Regular maintenance and changing filters every few months can significantly improve air circulation and quality.
  • Checking for mould and moisture. We know where to look for mould, particularly in damp areas like bathrooms, basements, and behind appliances. Our team can also detect hidden mould that may not be immediately visible. Our technicians can use a hygrometer to measure indoor humidity levels and recommend solutions to help maintain an optimal level of 30-50%. 
  • Evaluating the use of potentially harmful household products. We can review the chemical-based products used within your home, including cleaners, paints, and air fresheners. Switching to low-VOC or natural alternatives can reduce the release of harmful chemicals. Additionally, proper storage and usage of these products, such as using them in well-ventilated areas or outside, can minimize their impact on indoor air quality.
  • Investigating building materials. If your home is older, it may contain some of the potentially harmful building materials that can compromise indoor air quality. Even newer homes can occasionally contain problematic materials.
  • Observing combustion appliance performance. We can check that all of your combustion appliances, including your gas stoves, heaters, and fireplaces, are working as intended, meet safety standards, and are properly ventilated.

How We Can Help Improve Your Indoor Air Quality

Maintaining excellent indoor air quality requires a proactive, strategic approach, and we are here to assist you every step of the way. We have the tools to address and mitigate the various causes of indoor air pollution and can implement solutions designed to promote a healthier home environment. After carefully evaluating your home, we can walk you through what we are recommending and why. 

Our Ottawa indoor air quality services include:

  • UV air purification. UV air purification is a highly effective method for enhancing indoor air quality by leveraging the power of ultraviolet (UV) light. This technology focuses on using UV-C light, which has been proven to have germicidal properties. One of the primary benefits of UV air purification is its ability to neutralize airborne pathogens such as bacteria, viruses, and fungi. When these microorganisms are exposed to UV-C light, their DNA and RNA are disrupted, rendering them unable to replicate. UV air purifiers are also effective in inhibiting the growth of mould and mildew, which thrive in damp environments. Incorporating UV air purifiers within HVAC systems can help maintain cleaner components, such as coils and filters, by preventing microbial growth. Clean HVAC components result in more efficient operation, as the system doesn't have to work as hard to circulate air through clogged or contaminated parts.
  • Duct cleaning. Regular duct cleaning is a crucial aspect of maintaining optimal indoor air quality. Over time, HVAC ducts can accumulate dust, debris, and other contaminants that compromise the cleanliness of the air circulating throughout your home. We can effectively remove these accumulations, ensuring cleaner air circulation and reducing the potential for respiratory problems. Our team can also remove other contaminants, such as pet dander, pollen, and chemical residues.
  • Humidifiers. Humidifiers can help achieve and maintain optimal humidity levels. In doing so, they can provide a host of benefits for both health and comfort. Maintaining appropriate humidity levels can alleviate symptoms associated with dry air, such as dry throat, cough, and sinus irritation. Humidifiers can also help maintain skin hydration by adding necessary moisture back into the air, thereby preventing skin discomfort and promoting overall skin health.

Let Francis Home Environment help you breathe easier! Call (343) 453-5603 or contact us online today.


Providing You With Answers & Solutions
  • What is the Difference Between HVAC and Furnace?

    Again, this is another common question that we often receive from homeowners who are looking to install a new HVAC system into their homes. While an HVAC unit is responsible for heating, cooling, or ventilating your home, a furnace is simply a type of heating unit that comprises the home’s overall HVAC system. A furnace is either powered by electricity or natural gas. If you have natural gas in your home already, then chances are your furnace is also powered using this method compared to electricity.

    Further, regardless of the type of power used, the energy will produce heat onto a burner. The produced heat is then moved through what is known as a heat exchanger. The warmed air is then transferred out of your furnace system using your home’s ductwork before diffusing into each room of your home through air vents. At the same time, as your furnace produces heat, the combustion gasses created to do so are safely vented outside of your home using a flue pipe to ensure you do not come in contact with any carbon monoxide.

    The main components of your furnace system include:

    • The control system, also known as the thermostat
    • Gas valves
    • Burners
    • Heat exchangers
    • A motor blower
    • Ducts
    • Ventilation system
    • Flue pipe

    Together, they work to heat your thermostat to your liking regardless of what time of year it is.

    Are you thinking of installing a furnace in your home? Do you need repair or maintenance services for your furnace? Call us directly or book an appointment with Francis Home Environment today for more information on all HVAC.

  • What is the Difference Between AC and HVAC?

    This is a common question we receive from homeowners who are looking to install a new HVAC unit into their home, as there is some confusion about what each unit is. Therefore, to provide you with clarity, let’s take a look at what these differences are in more detail.

    Simply put, an HVAC unit is a heating, cooling, and air ventilating unit that is installed in your home. It allows homeowners to control the temperature inside their home to their preferences using a thermostat. This thermostat works to either increase or decrease the temperature. It also allows you to monitor your indoor temperature and set schedules for your heating and cooling cycles.

    On the other hand, an HVAC unit is in charge of circulating air inside your home. As a result, it helps homeowners keep their indoor air clean by removing any dust, hair, dirt, and other airborne contaminants that can affect your health. In addition, it also helps ensure your indoor air quality is not stagnant. Generally speaking, HVAC units will fall into these categories.

    • Air conditioners
    • Heat pumps
    • Boilers
    • UV air purifiers
    • Humidifiers
    • Water heaters
    • Furnace

    As you can see, an air conditioner is a type of HVAC unit responsible for heating your home. These can either be ductless or work using the ductwork of your home. The air conditioning unit will draw hot air into your home’s ductwork through a vent before it is drawn into your unit’s compartment. If you have a ductless system, it will draw air from the outside of your home before it is drawn into its compartment. The warm air is cooled using a refrigerant liquid that removes the heat from the air before it is blown back into your home using ductwork or through a vent on your air conditioning unit. The process of cooling the air is continued until the desired temperature set on your thermostat has been reached.

    The main components of your home’s air conditioning unit include:

    • Refrigerant
    • Compressor
    • Condenser coils
    • Air ducts, if applicable to your home
    • Expansion valve
    • Evaporator coil

    AS you can see, it is easy to get these two systems mixed as they are technically the same thing, yet they are different as well. Therefore, if you want to learn more about installing an air conditioning unit in your home or require repair or maintenance services for your home’s current air conditioning unit, the team at Francis Home Environment is here to help.

  • How Much Does HVAC Installation Cost in Ottawa?

    At Francis Home Environment, we recognize that every homeowner and home is different. And with over 85 years in the industry, we can confirm that when it comes to installing an HVAC into your home in Ottawa, there isn’t a one size fits all solution. Therefore, before we are able to provide you with an installation cost for a new HVAC in Ottawa, homeowners must first schedule a free at-home consultation with one of our technicians.

    During your consultation, a professional HVAC technician will listen to your unique needs as a homeowner before conducting a thorough inspection of your property. Once this is complete, a Francis Home Environment professional will be able to provide you with suggestions and recommendations on how to maximize your home’s energy efficiency while staying within your budget.

    Therefore, while we are unable to provide you with an installation cost online, we can provide you with a list of factors that will ultimately play a role in the final price so you can have a better understanding of what to inspect.

    Here is a closer look at some of these essential factors unique to your home and lifestyle:

    • The type of HVAC system you wish to install into your home.
    • The type of HVAC system currently installed on your property.
    • The scope of the project at hand.
    • The Seasonal Energy Efficiency Ratio of the HVAC unit you need for your home to operate as efficiently as possible.
    • The cost of labor relative to the size of your project.
    • The installation techniques needed to connect your new HVAC unit based on the size, layout, and other factors of your home.

    Another important consideration that will help us determine the appropriate size of your HVAC unit is the number of British Thermal Units (BTUs) required to heat and cool your home. This energy unit measures how much power it takes to heat one pound of water. Each HVAC unit has a different BTU number. This number is determined by:

    • The age of your home.
    • The quality of your home’s insulation, in addition to its heat gain and loss.
    • The total square footage of your home.
    • The layout of the rooms and floors throughout your home.
    • The style and quality of ductwork you have installed in your home.
    • The height of your ceilings.

    As you can see, choosing the correct HVAC unit for your home, along with the process of installation, are pretty complicated. As such, it’s common for homeowners to feel overwhelmed, especially when they do not have professional guidance to rely on. For example, without the professional advice of an HVAC company, you risk installing a unit into your home that is either too small or too large for your home. When this occurs, you will inevitably use more power to cool and heat your home than is required. In the end, it will end up costing you more money on your monthly energy bill. In addition, with a system that is the wrong size, you risk causing damage to your home that can end up costing you money over time as well.

    However, with the help of Francis Home Environment and our licensed, expert HVAC technicians, we’ll work with you closely from start to finish to ensure you feel well-informed and confident in the decisions made for your home from start to finish. Regardless of the type of project at hand, Francis Home Environment has your best interests in mind, so you can rest assured knowing your home is in good hands.

    At Francis Home Environment, we’re happy to offer all Ottawa homeowners financing when purchasing a new HVAC system!

    For more information on installation costs and choosing an HVAC in Ottawa that will optimize your home’s energy efficiency based on the unique features of your home, call us directly or book a free consultation with Francis Home Environment today so we can get you back to enjoying your home in no time.

  • What to Look for in an HVAC Servicing Company?

    When it comes to choosing a company to partner with for your HVAC services, sometimes, it can be not easy to select one that is reliable enough to get the job done right the first time. Therefore, it is essential that homeowners do their due diligence and research before signing a contract with any HVAC servicing company, as it can end up costing them more money in the long run if something is not repaired or installed correctly.

    Therefore, to ensure that homeowners feel well-informed when making their decision, here are some of the most critical factors that you should look for in an HVAC servicing company that prove they are trustworthy and suitable for the job:

    Years of Experience 

    One of the first and most important factors in choosing the right company for your HVAC services is choosing a business that has years of experience. While newer companies may provide quality work, it can lead to a hit or miss scenario. On the other hand, a company with years of experience has the knowledge and skills to keep a business up and running for an extended period of time.

    Positive Customer Reviews 

    The most telling sign that a business is reliable with its ability to offer you quality results is positive customer reviews. Customers are what make any business successful. Therefore, if the company has positive testimonials on its website and other social media pages from previous clients, then you can feel confident that what they are saying is true.

    Proper Licensing 

    All HVAC technicians and companies in Ottawa are required to have all the proper licenses and certifications to operate legally. Therefore, if you are looking for more confirmation that a company you’re thinking of working with is legitimate, ask them for proof of documentation to ensure that it is accurate and valid.

    Insurance/Warranty on Services 

    Further, the company you choose to partner with should also come with insurance and/or warranty on all services they offer. That way, if something should go wrong, you can rest assured knowing that you will not be reliable to pay for any repairs or modifications once a technician has finished servicing your home.

    Get a Free Quote 

    Companies that are unwilling to give homeowners free quotes should not be trusted. A professional company should provide you with a free estimate on the services you need, and all costs should be confirmed before any work is conducted in your home.

Hear From Our Happy Customers

At Francis Home Environment, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    “An absolutely impeccable experience!”
    “Professional, friendly and efficient. He diagnosed the issue within seconds and had it fixed within minutes. He gave our system a thorough checkover after completion and had lots of useful advice for cheap maintenance and care.”
    - David C.
    “Francis folks are so professional and friendly”
    “We have been dealing with them for years and always have a good experience. I highly recommend Francis.”
    - Laura P.
    “Great service.”
    “I own a home that was built in the 1960s and this team was able to find a solution for every problem that came up.”
    - J.W.
    “The service we received on our heat pump was exceptional.”
    “The technician worked extremely hard to troubleshoot the issue in our extremely warm house. He utilized another team member via video call to assist him with the technology.”
    - Marshall M.
    “Efficient, professional, and kind to the client”
    “A team that works well together, pleasure to have them in our home. This is the second big job done by Francis Fuels here, not one complaint. Good products, great reliable service and to top it off, friendly, kind and respectful.”
    - Catherine L.
    “Very friendly, explains everything, and professional.”
    “Service has always been top-notch for the many years we have been with them. Highly recommended for both service and installation of equipment and add-ons.”
    - Arthur W.
    “I'm a satisfied customer.”
    “I appreciated their time, care and expertise to inform me about the best practices for good ventilation and air flow. They also reiterated how Francis Homes is always available...”
    - Shuaib S.
    “Very appreciative of his time and his service”
    “Damin was very professional and helpful and ever so kind. He patiently and knowledgeably walked me through all of the diagnostic tests he was performing.”
    - Carol H.