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Heating Services in Ottawa

Few things can compare to the bone-chilling misery of a malfunctioning heater during an Ottawa winter. When the cold seeps in, it's not just uncomfortable – it's downright unbearable. But don't despair; the right heating solution can quickly restore the warmth and comfort of your home.

The urgency of addressing heating issues swiftly and efficiently is well appreciated at Francis Home Environment. We've been serving the Greater Ottawa Area since 1933, bringing dependable and friendly service to our community with each and every service call that we answer.

Our team offers a range of services, including: 

We're here 24/7 to provide same-day service, weekend appointments, and emergency services. Your comfort is our mission, and we are dedicated to making sure that your heating system operates smoothly and is capable of keeping you warm throughout those frosty Ottawa winters.

Schedule heating services in Ottawa by calling (343) 453-5603 today.

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The Francis Home Environment Difference

Certified Technicians Providing Exceptional Service
  • Comfort Guaranteed

    We guarantee all of our installations, for a peaceful home and mind.

  • Trusted Experience

    Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

  • Locally Based & Operated

    We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

  • Serious Service

    We offer ‘round-the-clock service so that you’re always covered.

Common Signs of Heating System Issues

  • Uneven heating: If certain areas of your home are warmer or colder than others, you may have an issue with your heating system on your hands. Poor insulation, blocked vents, or a malfunctioning thermostat could be to blame.
  • Strange noises: unusual sounds like banging, clanging, or scraping coming from your heater are never a good sign. They often indicate loose or broken parts that need immediate attention to avoid more serious problems.
  • Increased energy bills: If your energy bills suddenly skyrocket without a noticeable change in your heating habits, it's a red flag that your system isn't running efficiently. This could be caused by a few different things, like dirty filters, leaky ducts, or simply an aging system that's struggling to keep up.
  • Frequent cycling: Short cycling is bad news for two reasons: it makes your system less efficient and wears it out faster. Short cycling could mean there's a problem with your thermostat, a clogged filter, or even that your heating unit is too big for your space.
  • Unpleasant odours: Unusual smells coming from your heater can be a sign of trouble. A musty odour could mean you have mould or mildew growing in your ducts, while a burning smell could indicate overheating or electrical problems.
  • Poor air quality: If you're finding more dust, dander, or other particles around your home than usual, it might be a sign that your heater's air filters are clogged or not working as well as they should. This can diminish indoor air quality and make allergies or respiratory problems worse.

If you notice any of these signs, it's crucial to contact a professional at Francis Home Environment immediately. We are committed to providing prompt, reliable service to get your heating system back on track.

When Is It Time to Replace a Heating System?

At some point, repairs and maintenance may no longer be enough to keep your heating system running efficiently. 

Here are some key indicators that it might be time to invest in a new heating system:

  • Age of the system: Most heating systems are designed to last between 15-20 years. If your system is nearing or has surpassed this age range, it may be more cost-effective to replace it rather than continue to pay for frequent repairs.
  • Frequent repairs: If you find yourself frequently calling for repairs, it might be a sign that your heating system is nearing the end of its lifespan. 
  • Inefficiency: Older systems tend to be less efficient, meaning they put out less heat and drive up your home energy costs. If your heating costs are rising despite consistent usage and proper maintenance, upgrading to a modern, energy-efficient model could pay for itself in the long run.
  • Inconsistent temperature: Persistent hot and cold spots or difficulty maintaining a comfortable temperature could mean that your current system might not be up to the task of keeping you and your family comfy. Age and wear can significantly impact performance, making a replacement a worthy investment.
  • Strange noises and odours: Unusual sounds or unpleasant smells from your heater could indicate serious problems that are too costly to repair. Newer models operate more quietly and effectively filter air, supporting a comfortable and healthy environment.
  • Reduced air quality: If your heating system is contributing to allergies, dust, or other air quality issues, it's time to consider an upgrade. Modern systems often feature advanced filtration technology designed to improve indoor air quality and promote healthier living.
  • Safety concerns: Any issues that could compromise your family's safety, such as a cracked heat exchanger or frequent carbon monoxide leaks, demand immediate replacement. Don't put safety at risk; prioritize the well-being of your household with a new, reliable heating system.

Deciding to replace your heating system can be intimidating, but our team at Francis Home Environment is here to help. We offer professional advice and a range of options so you can be sure that you are getting the best heating solution for your home. Reach out to us today to explore the latest in heating technology and achieve unparalleled home comfort.

Top-Notch Heating Solutions in Ottawa

We pride ourselves on offering a comprehensive range of heating services to meet all your home comfort needs. Our team of certified technicians is dedicated to keeping you warm and comfortable throughout Ottawa's harsh winters. 

Here's a closer look at the top-notch heating solutions we provide:

  • Furnace repair: When your furnace fails, you need swift and reliable service to restore warmth to your home. Our expert technicians are available around the clock to diagnose and repair any furnace issue promptly, working with all types of furnaces to get your system back up and running in no time.
  • Furnace maintenance: Regular upkeep is essential to maximizing the lifespan and efficiency of your furnace. Our comprehensive maintenance services include meticulous cleaning, thorough inspection, and precise tuning to prevent breakdowns and support smooth operation throughout the winter months.
  • Furnace installation: If a new furnace is on your home's horizon, our installation services can take the stress out of the process. We can help you select the perfect model for your needs and budget, and our skilled technicians can install it for optimal efficiency and performance.
  • Boilers: Whether it's repair, maintenance, or installation, our expert boiler services have you covered. We possess the knowledge and experience to handle all your boiler needs, providing consistent and effective heating for your home.
  • Heat pumps: Experience the versatility and energy efficiency of heat pumps for year-round comfort. We offer repair, maintenance, and installation services to make sure your heat pump operates at peak efficiency, keeping your home warm in the winter and cool in the summer.
  • Gas fireplaces: Enjoy the warmth and ambiance of a gas fireplace with our comprehensive service offerings. From installation to maintenance and repair, we can keep your gas fireplace functioning safely and efficiently, providing you with a cozy and inviting atmosphere in your home.

Why Choose Francis Home Environment for Your Heating Needs?

We strive to offer you unparalleled home comfort through our top-notch heating services at Francis Home Environment.

We've been delivering unparalleled home comfort through exceptional heating services to the Greater Ottawa Area since 1933. Our experience, dedication, and insured services set us apart from the rest, making us a go-to choice for home comfort services. We offer same-day service, weekend appointments, and 24/7 emergency availability for your convenience.

Whether you require routine maintenance, a quick fix, or a brand-new installation, we can work tirelessly to keep your home warm and comfortable all winter long. Call (343) 453-5603 or contact us online to schedule heating services in Ottawa.


Providing You With Answers & Solutions
  • What is the Difference Between HVAC and Furnace?

    Again, this is another common question that we often receive from homeowners who are looking to install a new HVAC system into their homes. While an HVAC unit is responsible for heating, cooling, or ventilating your home, a furnace is simply a type of heating unit that comprises the home’s overall HVAC system. A furnace is either powered by electricity or natural gas. If you have natural gas in your home already, then chances are your furnace is also powered using this method compared to electricity.

    Further, regardless of the type of power used, the energy will produce heat onto a burner. The produced heat is then moved through what is known as a heat exchanger. The warmed air is then transferred out of your furnace system using your home’s ductwork before diffusing into each room of your home through air vents. At the same time, as your furnace produces heat, the combustion gasses created to do so are safely vented outside of your home using a flue pipe to ensure you do not come in contact with any carbon monoxide.

    The main components of your furnace system include:

    • The control system, also known as the thermostat
    • Gas valves
    • Burners
    • Heat exchangers
    • A motor blower
    • Ducts
    • Ventilation system
    • Flue pipe

    Together, they work to heat your thermostat to your liking regardless of what time of year it is.

    Are you thinking of installing a furnace in your home? Do you need repair or maintenance services for your furnace? Call us directly or book an appointment with Francis Home Environment today for more information on all HVAC.

  • What is the Difference Between AC and HVAC?

    This is a common question we receive from homeowners who are looking to install a new HVAC unit into their home, as there is some confusion about what each unit is. Therefore, to provide you with clarity, let’s take a look at what these differences are in more detail.

    Simply put, an HVAC unit is a heating, cooling, and air ventilating unit that is installed in your home. It allows homeowners to control the temperature inside their home to their preferences using a thermostat. This thermostat works to either increase or decrease the temperature. It also allows you to monitor your indoor temperature and set schedules for your heating and cooling cycles.

    On the other hand, an HVAC unit is in charge of circulating air inside your home. As a result, it helps homeowners keep their indoor air clean by removing any dust, hair, dirt, and other airborne contaminants that can affect your health. In addition, it also helps ensure your indoor air quality is not stagnant. Generally speaking, HVAC units will fall into these categories.

    • Air conditioners
    • Heat pumps
    • Boilers
    • UV air purifiers
    • Humidifiers
    • Water heaters
    • Furnace

    As you can see, an air conditioner is a type of HVAC unit responsible for heating your home. These can either be ductless or work using the ductwork of your home. The air conditioning unit will draw hot air into your home’s ductwork through a vent before it is drawn into your unit’s compartment. If you have a ductless system, it will draw air from the outside of your home before it is drawn into its compartment. The warm air is cooled using a refrigerant liquid that removes the heat from the air before it is blown back into your home using ductwork or through a vent on your air conditioning unit. The process of cooling the air is continued until the desired temperature set on your thermostat has been reached.

    The main components of your home’s air conditioning unit include:

    • Refrigerant
    • Compressor
    • Condenser coils
    • Air ducts, if applicable to your home
    • Expansion valve
    • Evaporator coil

    AS you can see, it is easy to get these two systems mixed as they are technically the same thing, yet they are different as well. Therefore, if you want to learn more about installing an air conditioning unit in your home or require repair or maintenance services for your home’s current air conditioning unit, the team at Francis Home Environment is here to help.

  • How Much Does HVAC Installation Cost in Ottawa?

    At Francis Home Environment, we recognize that every homeowner and home is different. And with over 85 years in the industry, we can confirm that when it comes to installing an HVAC into your home in Ottawa, there isn’t a one size fits all solution. Therefore, before we are able to provide you with an installation cost for a new HVAC in Ottawa, homeowners must first schedule a free at-home consultation with one of our technicians.

    During your consultation, a professional HVAC technician will listen to your unique needs as a homeowner before conducting a thorough inspection of your property. Once this is complete, a Francis Home Environment professional will be able to provide you with suggestions and recommendations on how to maximize your home’s energy efficiency while staying within your budget.

    Therefore, while we are unable to provide you with an installation cost online, we can provide you with a list of factors that will ultimately play a role in the final price so you can have a better understanding of what to inspect.

    Here is a closer look at some of these essential factors unique to your home and lifestyle:

    • The type of HVAC system you wish to install into your home.
    • The type of HVAC system currently installed on your property.
    • The scope of the project at hand.
    • The Seasonal Energy Efficiency Ratio of the HVAC unit you need for your home to operate as efficiently as possible.
    • The cost of labor relative to the size of your project.
    • The installation techniques needed to connect your new HVAC unit based on the size, layout, and other factors of your home.

    Another important consideration that will help us determine the appropriate size of your HVAC unit is the number of British Thermal Units (BTUs) required to heat and cool your home. This energy unit measures how much power it takes to heat one pound of water. Each HVAC unit has a different BTU number. This number is determined by:

    • The age of your home.
    • The quality of your home’s insulation, in addition to its heat gain and loss.
    • The total square footage of your home.
    • The layout of the rooms and floors throughout your home.
    • The style and quality of ductwork you have installed in your home.
    • The height of your ceilings.

    As you can see, choosing the correct HVAC unit for your home, along with the process of installation, are pretty complicated. As such, it’s common for homeowners to feel overwhelmed, especially when they do not have professional guidance to rely on. For example, without the professional advice of an HVAC company, you risk installing a unit into your home that is either too small or too large for your home. When this occurs, you will inevitably use more power to cool and heat your home than is required. In the end, it will end up costing you more money on your monthly energy bill. In addition, with a system that is the wrong size, you risk causing damage to your home that can end up costing you money over time as well.

    However, with the help of Francis Home Environment and our licensed, expert HVAC technicians, we’ll work with you closely from start to finish to ensure you feel well-informed and confident in the decisions made for your home from start to finish. Regardless of the type of project at hand, Francis Home Environment has your best interests in mind, so you can rest assured knowing your home is in good hands.

    At Francis Home Environment, we’re happy to offer all Ottawa homeowners financing when purchasing a new HVAC system!

    For more information on installation costs and choosing an HVAC in Ottawa that will optimize your home’s energy efficiency based on the unique features of your home, call us directly or book a free consultation with Francis Home Environment today so we can get you back to enjoying your home in no time.

  • What to Look for in an HVAC Servicing Company?

    When it comes to choosing a company to partner with for your HVAC services, sometimes, it can be not easy to select one that is reliable enough to get the job done right the first time. Therefore, it is essential that homeowners do their due diligence and research before signing a contract with any HVAC servicing company, as it can end up costing them more money in the long run if something is not repaired or installed correctly.

    Therefore, to ensure that homeowners feel well-informed when making their decision, here are some of the most critical factors that you should look for in an HVAC servicing company that prove they are trustworthy and suitable for the job:

    Years of Experience 

    One of the first and most important factors in choosing the right company for your HVAC services is choosing a business that has years of experience. While newer companies may provide quality work, it can lead to a hit or miss scenario. On the other hand, a company with years of experience has the knowledge and skills to keep a business up and running for an extended period of time.

    Positive Customer Reviews 

    The most telling sign that a business is reliable with its ability to offer you quality results is positive customer reviews. Customers are what make any business successful. Therefore, if the company has positive testimonials on its website and other social media pages from previous clients, then you can feel confident that what they are saying is true.

    Proper Licensing 

    All HVAC technicians and companies in Ottawa are required to have all the proper licenses and certifications to operate legally. Therefore, if you are looking for more confirmation that a company you’re thinking of working with is legitimate, ask them for proof of documentation to ensure that it is accurate and valid.

    Insurance/Warranty on Services 

    Further, the company you choose to partner with should also come with insurance and/or warranty on all services they offer. That way, if something should go wrong, you can rest assured knowing that you will not be reliable to pay for any repairs or modifications once a technician has finished servicing your home.

    Get a Free Quote 

    Companies that are unwilling to give homeowners free quotes should not be trusted. A professional company should provide you with a free estimate on the services you need, and all costs should be confirmed before any work is conducted in your home.

Hear From Our Happy Customers

At Francis Home Environment, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    “An absolutely impeccable experience!”
    “Professional, friendly and efficient. He diagnosed the issue within seconds and had it fixed within minutes. He gave our system a thorough checkover after completion and had lots of useful advice for cheap maintenance and care.”
    - David C.
    “Francis folks are so professional and friendly”
    “We have been dealing with them for years and always have a good experience. I highly recommend Francis.”
    - Laura P.
    “Great service.”
    “I own a home that was built in the 1960s and this team was able to find a solution for every problem that came up.”
    - J.W.
    “The service we received on our heat pump was exceptional.”
    “The technician worked extremely hard to troubleshoot the issue in our extremely warm house. He utilized another team member via video call to assist him with the technology.”
    - Marshall M.
    “Efficient, professional, and kind to the client”
    “A team that works well together, pleasure to have them in our home. This is the second big job done by Francis Fuels here, not one complaint. Good products, great reliable service and to top it off, friendly, kind and respectful.”
    - Catherine L.
    “Very friendly, explains everything, and professional.”
    “Service has always been top-notch for the many years we have been with them. Highly recommended for both service and installation of equipment and add-ons.”
    - Arthur W.
    “I'm a satisfied customer.”
    “I appreciated their time, care and expertise to inform me about the best practices for good ventilation and air flow. They also reiterated how Francis Homes is always available...”
    - Shuaib S.
    “Very appreciative of his time and his service”
    “Damin was very professional and helpful and ever so kind. He patiently and knowledgeably walked me through all of the diagnostic tests he was performing.”
    - Carol H.