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Gas Fireplaces

Ottawa Gas Fireplace Maintenance and Repair

Gas Fireplace Experts Serving Ottawa and the Surrounding Area

Gas fireplaces are a popular choice for homeowners seeking convenience and efficiency, but like any household appliance, they require regular maintenance and occasional repairs to function safely and effectively. Routine maintenance tasks, such as cleaning the glass, inspecting the burners, and checking for gas leaks, are essential to ensure optimal performance and safety. Over time, components like the ignition systems, thermocouples, and pilot lights may wear out or malfunction, requiring professional repairs.

At Francis Home Environment, our technicians are ready to complete Ottawa gas fireplace maintenance and repair whenever you need us. Our HVAC experts have been serving homeowners for over 30 years and are available 24/7/365, meaning we are always on call to address any and all issues. We also provide regular maintenance services that can work to prevent long-term problems and help you make the most of your fireplace.

We guarantee your satisfaction, so if your gas fireplace needs professional attention, call (343) 453-5603 or contact us online!

Can a Gas Fireplace Heat an Entire Home?

While gas fireplaces are highly efficient at providing heat, their ability to warm an entire home depends on several factors, including the size of the home, the design and layout, and the specific model of the fireplace. Traditional gas fireplaces are generally well-suited for heating a single room or an open-concept living area. They can be a primary heat source for smaller homes or cottages with adequate insulation, circulating warm air effectively across the space.

However, for larger homes, a single gas fireplace might not suffice. In such cases, homeowners can consider installing multiple units or opting for a central heating system that integrates gas fireplaces as supplemental heat sources. Some advanced models feature built-in fans and ducting options that can help redistribute warm air to different parts of the home, improving overall efficiency and coverage. 

Ultimately, while a gas fireplace can contribute significantly to heating a home, its capacity to do so entirely will largely depend on the home's specific heating requirements and the fireplace's features and output capabilities. If a gas fireplace alone is not meeting your home’s heating needs, we are happy to help you explore other home heating options, including furnaces, boilers, and heat pumps. 

Benefits of a Gas Fireplace

Our Ottawa gas fireplace maintenance and repair professionals understand what these appliances can bring to a home. Gas fireplaces can balance form and function and serve as a compelling addition to any home heating strategy. They combine practicality and efficiency while contributing to an interior space’s appearance and atmosphere. 

Some of the key advantages of gas fireplaces include:

  • Convenience and ease of use. Gas fireplaces offer unparalleled convenience compared to wood-burning models. With the simple flip of a switch or press of a button, homeowners can instantly ignite their fireplace, providing immediate warmth and ambience without the hassle of chopping, storing, or carrying firewood. Additionally, many gas fireplaces come with remote controls and programmable thermostats, allowing users to maintain a consistent temperature and operate the unit effortlessly.
  • Energy efficiency. Modern gas fireplaces are designed to maximize energy efficiency. They convert a higher percentage of fuel into usable heat, minimizing waste and lowering energy bills. Sealed combustion units, for example, draw air from the outside to feed the flame and vent exhaust gases directly outside, with the aim of ensuring that no warm air from inside the home is wasted. This efficient operation can make gas fireplaces a cost-effective choice for home heating.
  • Cleaner burn and reduced maintenance. Gas fireplaces produce a much cleaner burn compared to wood fireplaces, emitting fewer pollutants and particulates into the air. This not only contributes to better indoor air quality but also means less soot and creosote build-up. Consequently, gas fireplaces require less frequent cleaning and maintenance, saving homeowners time and effort while contributing to a healthier living environment.
  • Consistent and reliable heat output. Unlike wood fireplaces, which can fluctuate in heat output depending on the size and type of logs used, gas fireplaces provide a steady and controllable heat source. This reliability ensures that the room or area is consistently warm, creating a comfortable living space even during cold weather. Moreover, many modern gas fireplaces feature adjustable heat settings, allowing users to customize their heating preferences.
  • Safety features. Gas fireplaces generally come equipped with numerous safety features designed to protect homeowners and their properties. Automatic shut-off mechanisms, oxygen depletion sensors, and sealed glass fronts are just a few examples. These built-in precautions reduce the risks associated with traditional wood-burning fireplaces, such as sparks, embers, and smoke infiltration, making gas fireplaces a safer alternative.
  • Aesthetic appeal and versatility. In addition to their functional benefits, gas fireplaces can enhance the visual appeal of a home. They are available in a wide range of styles, finishes, and sizes, complementing any décor and enabling homeowners to install them in various locations, from living rooms to bedrooms and outdoor patios. The realistic flame technology of modern gas fireplaces also creates a cozy and inviting atmosphere akin to that of a traditional wood fire.

Signs Your Gas Fireplace Needs Repairs

Regular maintenance and timely repairs are crucial for the effective and safe operation of a gas fireplace. Recognizing early signs that your gas fireplace requires professional attention can prevent minor issues from escalating into more significant and costly problems.

Do not wait to get in touch with our Ottawa gas fireplace maintenance and repair technicians if you encounter any of the following problems:

  • Unusual odours. A properly functioning gas fireplace should not emit any strong or unusual odours. If you notice a persistent smell of gas, sulphur, or burning, it could indicate a gas leak, incomplete combustion, or a clog in the pilot light. These issues are potential safety hazards and require immediate attention by a professional technician.
  • Difficulty igniting or keeping the fire lit. If you find that your gas fireplace is struggling to ignite or the flame frequently goes out, there could be an issue with the ignition system, thermocouple, pilot light, or gas line. Such problems affect the convenience of using the fireplace and could also point to deeper mechanical failures or blockages that need professional repair. 
  • Soot build-up or discolouration. Unlike wood-burning fireplaces, gas fireplaces should not produce a significant amount of soot or leave discoloured residue on the glass or surrounding walls. If you notice a build-up of soot or stains, this could be a sign of inefficiency in the combustion process or obstructed burners, both of which warrant professional inspection.
  • Concerning noises. Hearing unusual noises such as grinding, clicking, or rumbling from your gas fireplace is not normal and may indicate various issues ranging from a failing blower fan, loose components, or debris in the burners. Diagnosing and fixing these noises promptly can prevent further damage to the unit.
  • Pilot light issues. The pilot light should burn a steady blue flame. A yellow or flickering pilot light can suggest incomplete combustion or a problem with the gas supply. Additionally, if the pilot light frequently goes out, you may be dealing with a malfunctioning thermocouple or other related components needing repair.
  • Changes in flame appearance. The flames in a gas fireplace should be consistent and bright blue with yellow tips. Variations such as irregular flames, reduction in flame size, or a change in colour might signify burner issues, ventilation problems, or incomplete combustion – situations that require professional diagnosis and repair.
  • Increased condensation. Excessive condensation on the glass or surrounding structure of the fireplace can indicate poor ventilation or a potentially clogging issue within the exhaust system. Addressing this problem early can prevent further complications with air quality and fireplace efficiency.
  • Poor heating performance. If you notice that your gas fireplace is not producing as much heat as it used to, there might be a problem with the burner, heat exchanger, or thermostat. A decline in heating efficiency often means the system needs a thorough inspection and potentially extensive repairs to restore optimal function.

Remember, our Ottawa gas fireplace maintenance and repair technicians are available 24/7 to help resolve whatever issue you may be facing. Call (343) 453-5603 or contact us online today!


Providing You With Answers & Solutions
  • What is the Difference Between HVAC and Furnace?

    Again, this is another common question that we often receive from homeowners who are looking to install a new HVAC system into their homes. While an HVAC unit is responsible for heating, cooling, or ventilating your home, a furnace is simply a type of heating unit that comprises the home’s overall HVAC system. A furnace is either powered by electricity or natural gas. If you have natural gas in your home already, then chances are your furnace is also powered using this method compared to electricity.

    Further, regardless of the type of power used, the energy will produce heat onto a burner. The produced heat is then moved through what is known as a heat exchanger. The warmed air is then transferred out of your furnace system using your home’s ductwork before diffusing into each room of your home through air vents. At the same time, as your furnace produces heat, the combustion gasses created to do so are safely vented outside of your home using a flue pipe to ensure you do not come in contact with any carbon monoxide.

    The main components of your furnace system include:

    • The control system, also known as the thermostat
    • Gas valves
    • Burners
    • Heat exchangers
    • A motor blower
    • Ducts
    • Ventilation system
    • Flue pipe

    Together, they work to heat your thermostat to your liking regardless of what time of year it is.

    Are you thinking of installing a furnace in your home? Do you need repair or maintenance services for your furnace? Call us directly or book an appointment with Francis Home Environment today for more information on all HVAC.

  • What is the Difference Between AC and HVAC?

    This is a common question we receive from homeowners who are looking to install a new HVAC unit into their home, as there is some confusion about what each unit is. Therefore, to provide you with clarity, let’s take a look at what these differences are in more detail.

    Simply put, an HVAC unit is a heating, cooling, and air ventilating unit that is installed in your home. It allows homeowners to control the temperature inside their home to their preferences using a thermostat. This thermostat works to either increase or decrease the temperature. It also allows you to monitor your indoor temperature and set schedules for your heating and cooling cycles.

    On the other hand, an HVAC unit is in charge of circulating air inside your home. As a result, it helps homeowners keep their indoor air clean by removing any dust, hair, dirt, and other airborne contaminants that can affect your health. In addition, it also helps ensure your indoor air quality is not stagnant. Generally speaking, HVAC units will fall into these categories.

    • Air conditioners
    • Heat pumps
    • Boilers
    • UV air purifiers
    • Humidifiers
    • Water heaters
    • Furnace

    As you can see, an air conditioner is a type of HVAC unit responsible for heating your home. These can either be ductless or work using the ductwork of your home. The air conditioning unit will draw hot air into your home’s ductwork through a vent before it is drawn into your unit’s compartment. If you have a ductless system, it will draw air from the outside of your home before it is drawn into its compartment. The warm air is cooled using a refrigerant liquid that removes the heat from the air before it is blown back into your home using ductwork or through a vent on your air conditioning unit. The process of cooling the air is continued until the desired temperature set on your thermostat has been reached.

    The main components of your home’s air conditioning unit include:

    • Refrigerant
    • Compressor
    • Condenser coils
    • Air ducts, if applicable to your home
    • Expansion valve
    • Evaporator coil

    AS you can see, it is easy to get these two systems mixed as they are technically the same thing, yet they are different as well. Therefore, if you want to learn more about installing an air conditioning unit in your home or require repair or maintenance services for your home’s current air conditioning unit, the team at Francis Home Environment is here to help.

  • How Much Does HVAC Installation Cost in Ottawa?

    At Francis Home Environment, we recognize that every homeowner and home is different. And with over 85 years in the industry, we can confirm that when it comes to installing an HVAC into your home in Ottawa, there isn’t a one size fits all solution. Therefore, before we are able to provide you with an installation cost for a new HVAC in Ottawa, homeowners must first schedule a free at-home consultation with one of our technicians.

    During your consultation, a professional HVAC technician will listen to your unique needs as a homeowner before conducting a thorough inspection of your property. Once this is complete, a Francis Home Environment professional will be able to provide you with suggestions and recommendations on how to maximize your home’s energy efficiency while staying within your budget.

    Therefore, while we are unable to provide you with an installation cost online, we can provide you with a list of factors that will ultimately play a role in the final price so you can have a better understanding of what to inspect.

    Here is a closer look at some of these essential factors unique to your home and lifestyle:

    • The type of HVAC system you wish to install into your home.
    • The type of HVAC system currently installed on your property.
    • The scope of the project at hand.
    • The Seasonal Energy Efficiency Ratio of the HVAC unit you need for your home to operate as efficiently as possible.
    • The cost of labor relative to the size of your project.
    • The installation techniques needed to connect your new HVAC unit based on the size, layout, and other factors of your home.

    Another important consideration that will help us determine the appropriate size of your HVAC unit is the number of British Thermal Units (BTUs) required to heat and cool your home. This energy unit measures how much power it takes to heat one pound of water. Each HVAC unit has a different BTU number. This number is determined by:

    • The age of your home.
    • The quality of your home’s insulation, in addition to its heat gain and loss.
    • The total square footage of your home.
    • The layout of the rooms and floors throughout your home.
    • The style and quality of ductwork you have installed in your home.
    • The height of your ceilings.

    As you can see, choosing the correct HVAC unit for your home, along with the process of installation, are pretty complicated. As such, it’s common for homeowners to feel overwhelmed, especially when they do not have professional guidance to rely on. For example, without the professional advice of an HVAC company, you risk installing a unit into your home that is either too small or too large for your home. When this occurs, you will inevitably use more power to cool and heat your home than is required. In the end, it will end up costing you more money on your monthly energy bill. In addition, with a system that is the wrong size, you risk causing damage to your home that can end up costing you money over time as well.

    However, with the help of Francis Home Environment and our licensed, expert HVAC technicians, we’ll work with you closely from start to finish to ensure you feel well-informed and confident in the decisions made for your home from start to finish. Regardless of the type of project at hand, Francis Home Environment has your best interests in mind, so you can rest assured knowing your home is in good hands.

    At Francis Home Environment, we’re happy to offer all Ottawa homeowners financing when purchasing a new HVAC system!

    For more information on installation costs and choosing an HVAC in Ottawa that will optimize your home’s energy efficiency based on the unique features of your home, call us directly or book a free consultation with Francis Home Environment today so we can get you back to enjoying your home in no time.

  • What to Look for in an HVAC Servicing Company?

    When it comes to choosing a company to partner with for your HVAC services, sometimes, it can be not easy to select one that is reliable enough to get the job done right the first time. Therefore, it is essential that homeowners do their due diligence and research before signing a contract with any HVAC servicing company, as it can end up costing them more money in the long run if something is not repaired or installed correctly.

    Therefore, to ensure that homeowners feel well-informed when making their decision, here are some of the most critical factors that you should look for in an HVAC servicing company that prove they are trustworthy and suitable for the job:

    Years of Experience 

    One of the first and most important factors in choosing the right company for your HVAC services is choosing a business that has years of experience. While newer companies may provide quality work, it can lead to a hit or miss scenario. On the other hand, a company with years of experience has the knowledge and skills to keep a business up and running for an extended period of time.

    Positive Customer Reviews 

    The most telling sign that a business is reliable with its ability to offer you quality results is positive customer reviews. Customers are what make any business successful. Therefore, if the company has positive testimonials on its website and other social media pages from previous clients, then you can feel confident that what they are saying is true.

    Proper Licensing 

    All HVAC technicians and companies in Ottawa are required to have all the proper licenses and certifications to operate legally. Therefore, if you are looking for more confirmation that a company you’re thinking of working with is legitimate, ask them for proof of documentation to ensure that it is accurate and valid.

    Insurance/Warranty on Services 

    Further, the company you choose to partner with should also come with insurance and/or warranty on all services they offer. That way, if something should go wrong, you can rest assured knowing that you will not be reliable to pay for any repairs or modifications once a technician has finished servicing your home.

    Get a Free Quote 

    Companies that are unwilling to give homeowners free quotes should not be trusted. A professional company should provide you with a free estimate on the services you need, and all costs should be confirmed before any work is conducted in your home.

What Homeowners Say About Us

4.9 Stars On Google From Over 4,100 Homeowners
  • “Professional, friendly and efficient. He diagnosed the issue within seconds and had it fixed within minutes. He gave our system a thorough checkover after completion and had lots of useful advice for cheap maintenance and care.” - David C.
  • “We have been dealing with them for years and always have a good experience. I highly recommend Francis.” - Laura P.
  • “I own a home that was built in the 1960s and this team was able to find a solution for every problem that came up.” - J.W.
  • “The technician worked extremely hard to troubleshoot the issue in our extremely warm house. He utilized another team member via video call to assist him with the technology.” - Marshall M.
  • “A team that works well together, pleasure to have them in our home. This is the second big job done by Francis Fuels here, not one complaint. Good products, great reliable service and to top it off, friendly, kind and respectful.” - Catherine L.
  • “Service has always been top-notch for the many years we have been with them. Highly recommended for both service and installation of equipment and add-ons.” - Arthur W.

    The Francis Home Environment Difference

    Certified Technicians Providing Exceptional Service
    • Comfort Guaranteed

      We guarantee all of our installations, for a peaceful home and mind.

    • Trusted Experience

      Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

    • Locally Based & Operated

      We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

    • Serious Service

      We offer ‘round-the-clock service so that you’re always covered.