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Water Heaters

Water Heater Installation in Ottawa

Say goodbye to unreliable hot water in your home with professional, high-quality water heater installation services from Francis Home Environment!

Quick & Reliable Hot Water Heater Installation

Francis Home Environment is your go-to for quick, reliable hot water heater installations in Ottawa! With more than 75 years of experience, our team of certified HVAC technicians is well-equipped to provide you with customized water heater solutions that accommodate your needs and budget! Rest assured, we’ll go above and beyond for you every step of the way!

Want Instant Hot Water? Try a Tankless Water Heater!

Don’t know whether switching to tankless water heaters is worth the investment? Take a look at these benefits below:

  • Tankless heaters are highly efficient, which means that your utility costs will go down.
  • It is ideal for tight or huge spaces in smaller homes where space is a concern.
  • Tankless heaters last up to 20 years, which is longer than tank models!
  • Decreases energy use and harmful environmental repercussions.
  • Distribute hot water continuously for however long it is necessary to meet your hot water needs.
  • Despite having higher initial costs, they end up being more cost-effective in the long run because of their dependability and energy-saving features.

What Makes Us Unique

  • Over Eighty-Five Years of Experience – Francis Home Environment has been the hot water heater company of choice for Ottawa area families since 1933. With decades of experience, you can rest assured that we have the knowledge and the skills to ensure your system is installed, repaired, and maintained correctly.
  • Excellent Service – Though hot water heaters have changed since we first opened our doors, our unwavering commitment to excellent customer service will always stay the same. This shows in our average of 4.9 stars on Google, and in that the Better Business Bureau® has granted us an A+ rating.
  • Shop Local – We have been serving the families in the Ottawa area for over eighty-five years, and to this day we maintain our unwavering commitment to providing all of our customers with high-quality products and unparalleled service.
  • Right Time™ Certified Technicians – We only hire technicians with the correct certifications for the job, and all of our technicians receive ongoing education and mentorship. This ensures that every installation is done correctly and conforms to our high standards.

Hot Water Heater Installation FAQs

Can I Install a Tankless Water Heater Myself?

A tankless water heater installation is not a do-it-yourself activity. It should be dealt with by a qualified technician with experience. DIY installation comes with a number of significant dangers, such as the possibility of gas or electrical problems, safety issues, including electrical fires and carbon monoxide leaks, and warranty voids.

Tankless water heaters that have been appropriately installed are better able to successfully meet your household’s hot water needs because professionals can precisely size the unit and guarantee that it conforms with regional building and safety codes. In the long run, paying for professional installation is necessary for efficiency and peace of mind.

Why Is My Hot Water Tank Leaking From the Bottom?

A hot water tank that is dripping from the bottom indicates a severe issue that has to be fixed right away.

There are several possible causes of this kind of leak, including:

  • Corrosion: As a result of being subjected to the minerals in the water, the interior of the tank may corrode over time. Leaks may result from small holes or cracks caused by corrosion in the metal of the tank.
  • Pressure relief valve malfunction: The pressure relief valve, which is located at the top of the tank, occasionally experiences problems, which results in water discharge that appears to be coming from the bottom.
  • Sediment buildup: As sediment warms and reheats, it can pile at the bottom of the tank and cause hot spots that compromise the tank’s structural integrity and cause leaks.
  • Condensation: In some instances, the leak may not originate from the tank but rather from condensation that developed on the exterior as a result of temperature changes. Usually, this is not a significant problem.
  • Drain valve leak: Occasionally, the drain valve at the base of the tank may start to leak. The valve may usually be tightened or replaced to solve this problem quickly.
  • Age: If your hot water tank has reached the end of its lifespan, it may start experiencing damage like leaking water.

If your home’s hot water tank is reaching the end of its lifespan and continues to leak uncontrollably, it may be time to ditch the tank and upgrade to a tankless water heater.

Contact Francis Home Environment to set up a complimentary at-home consultation with a home comfort advisor from our team. During your consultation appointment, we’ll help you choose a water heater that matches your needs and budget! We’ll also give you more information about our current discounts and flexible financing options that can help you save money!

When Should I Replace My Hot Water Tank?

The lifespan of a conventional water heater can differ depending on the type of tank, how well it is maintained, and the quality of the water in your area.

Consider the following while deciding whether to replace your water tank:

  • Age: A traditional water heater typically lasts 10 to 15 years. If your water heater approaches or has reached this age range, now is a great time to start thinking about replacement.
  • Efficiency: As water heaters age, they tend to become less efficient. If your energy costs noticeably rise or it becomes challenging to keep a consistent flow of hot water, it could be time to upgrade to a more energy-efficient water heater, such as a tankless model.
  • Recurrent repairs: If you frequently have to remedy leaks, pilot light issues, or heating malfunctions, upgrading your water heater may be more economical than investing more money in repairs.
  • Corrosion: Look for any signs of metal corrosion or rust on the tank or in the connectors. Rust is a clear indication that your water heater needs to be replaced because it is getting older.
  • Leaking: If water begins to collect around your water heater, there is likely a leak. Leaks typically indicate that the unit has to be replaced. That said, some leaks might be significant, ongoing, or repairable.
  • Inadequate hot water: If your water heater is no longer producing enough hot water for your needs, even after adjusting the thermostat, it may be time for a replacement.
  • Odd noises: Strange noises could be a sign of sediment accumulation or other issues inside the tank. Even after flushing the tank, if the noises persist, the water heater may be nearing the end of its usable life.
  • Changes in water quality: If you notice that the colour or scent of your hot water has changed, internal tank corrosion may be at fault. This shows that the water heater needs to be replaced.

Ready to upgrade your hot water?

Our consultants will assist you in locating the ideal tankless water heater that satisfies your needs and falls within your price range during your very first meeting.

If cost is a problem for you, we’ll let you in on the secret about our present specials and financing choices to save you money! Additionally, we’ll provide you with a free quote for a new system purchase!

Get in touch with Francis Home Environment to arrange an appointment with one of our home comfort advisors. 


Providing You With Answers & Solutions
  • What is the Difference Between HVAC and Furnace?

    Again, this is another common question that we often receive from homeowners who are looking to install a new HVAC system into their homes. While an HVAC unit is responsible for heating, cooling, or ventilating your home, a furnace is simply a type of heating unit that comprises the home’s overall HVAC system. A furnace is either powered by electricity or natural gas. If you have natural gas in your home already, then chances are your furnace is also powered using this method compared to electricity.

    Further, regardless of the type of power used, the energy will produce heat onto a burner. The produced heat is then moved through what is known as a heat exchanger. The warmed air is then transferred out of your furnace system using your home’s ductwork before diffusing into each room of your home through air vents. At the same time, as your furnace produces heat, the combustion gasses created to do so are safely vented outside of your home using a flue pipe to ensure you do not come in contact with any carbon monoxide.

    The main components of your furnace system include:

    • The control system, also known as the thermostat
    • Gas valves
    • Burners
    • Heat exchangers
    • A motor blower
    • Ducts
    • Ventilation system
    • Flue pipe

    Together, they work to heat your thermostat to your liking regardless of what time of year it is.

    Are you thinking of installing a furnace in your home? Do you need repair or maintenance services for your furnace? Call us directly or book an appointment with Francis Home Environment today for more information on all HVAC.

  • What is the Difference Between AC and HVAC?

    This is a common question we receive from homeowners who are looking to install a new HVAC unit into their home, as there is some confusion about what each unit is. Therefore, to provide you with clarity, let’s take a look at what these differences are in more detail.

    Simply put, an HVAC unit is a heating, cooling, and air ventilating unit that is installed in your home. It allows homeowners to control the temperature inside their home to their preferences using a thermostat. This thermostat works to either increase or decrease the temperature. It also allows you to monitor your indoor temperature and set schedules for your heating and cooling cycles.

    On the other hand, an HVAC unit is in charge of circulating air inside your home. As a result, it helps homeowners keep their indoor air clean by removing any dust, hair, dirt, and other airborne contaminants that can affect your health. In addition, it also helps ensure your indoor air quality is not stagnant. Generally speaking, HVAC units will fall into these categories.

    • Air conditioners
    • Heat pumps
    • Boilers
    • UV air purifiers
    • Humidifiers
    • Water heaters
    • Furnace

    As you can see, an air conditioner is a type of HVAC unit responsible for heating your home. These can either be ductless or work using the ductwork of your home. The air conditioning unit will draw hot air into your home’s ductwork through a vent before it is drawn into your unit’s compartment. If you have a ductless system, it will draw air from the outside of your home before it is drawn into its compartment. The warm air is cooled using a refrigerant liquid that removes the heat from the air before it is blown back into your home using ductwork or through a vent on your air conditioning unit. The process of cooling the air is continued until the desired temperature set on your thermostat has been reached.

    The main components of your home’s air conditioning unit include:

    • Refrigerant
    • Compressor
    • Condenser coils
    • Air ducts, if applicable to your home
    • Expansion valve
    • Evaporator coil

    AS you can see, it is easy to get these two systems mixed as they are technically the same thing, yet they are different as well. Therefore, if you want to learn more about installing an air conditioning unit in your home or require repair or maintenance services for your home’s current air conditioning unit, the team at Francis Home Environment is here to help.

  • How Much Does HVAC Installation Cost in Ottawa?

    At Francis Home Environment, we recognize that every homeowner and home is different. And with over 85 years in the industry, we can confirm that when it comes to installing an HVAC into your home in Ottawa, there isn’t a one size fits all solution. Therefore, before we are able to provide you with an installation cost for a new HVAC in Ottawa, homeowners must first schedule a free at-home consultation with one of our technicians.

    During your consultation, a professional HVAC technician will listen to your unique needs as a homeowner before conducting a thorough inspection of your property. Once this is complete, a Francis Home Environment professional will be able to provide you with suggestions and recommendations on how to maximize your home’s energy efficiency while staying within your budget.

    Therefore, while we are unable to provide you with an installation cost online, we can provide you with a list of factors that will ultimately play a role in the final price so you can have a better understanding of what to inspect.

    Here is a closer look at some of these essential factors unique to your home and lifestyle:

    • The type of HVAC system you wish to install into your home.
    • The type of HVAC system currently installed on your property.
    • The scope of the project at hand.
    • The Seasonal Energy Efficiency Ratio of the HVAC unit you need for your home to operate as efficiently as possible.
    • The cost of labor relative to the size of your project.
    • The installation techniques needed to connect your new HVAC unit based on the size, layout, and other factors of your home.

    Another important consideration that will help us determine the appropriate size of your HVAC unit is the number of British Thermal Units (BTUs) required to heat and cool your home. This energy unit measures how much power it takes to heat one pound of water. Each HVAC unit has a different BTU number. This number is determined by:

    • The age of your home.
    • The quality of your home’s insulation, in addition to its heat gain and loss.
    • The total square footage of your home.
    • The layout of the rooms and floors throughout your home.
    • The style and quality of ductwork you have installed in your home.
    • The height of your ceilings.

    As you can see, choosing the correct HVAC unit for your home, along with the process of installation, are pretty complicated. As such, it’s common for homeowners to feel overwhelmed, especially when they do not have professional guidance to rely on. For example, without the professional advice of an HVAC company, you risk installing a unit into your home that is either too small or too large for your home. When this occurs, you will inevitably use more power to cool and heat your home than is required. In the end, it will end up costing you more money on your monthly energy bill. In addition, with a system that is the wrong size, you risk causing damage to your home that can end up costing you money over time as well.

    However, with the help of Francis Home Environment and our licensed, expert HVAC technicians, we’ll work with you closely from start to finish to ensure you feel well-informed and confident in the decisions made for your home from start to finish. Regardless of the type of project at hand, Francis Home Environment has your best interests in mind, so you can rest assured knowing your home is in good hands.

    At Francis Home Environment, we’re happy to offer all Ottawa homeowners financing when purchasing a new HVAC system!

    For more information on installation costs and choosing an HVAC in Ottawa that will optimize your home’s energy efficiency based on the unique features of your home, call us directly or book a free consultation with Francis Home Environment today so we can get you back to enjoying your home in no time.

  • What to Look for in an HVAC Servicing Company?

    When it comes to choosing a company to partner with for your HVAC services, sometimes, it can be not easy to select one that is reliable enough to get the job done right the first time. Therefore, it is essential that homeowners do their due diligence and research before signing a contract with any HVAC servicing company, as it can end up costing them more money in the long run if something is not repaired or installed correctly.

    Therefore, to ensure that homeowners feel well-informed when making their decision, here are some of the most critical factors that you should look for in an HVAC servicing company that prove they are trustworthy and suitable for the job:

    Years of Experience 

    One of the first and most important factors in choosing the right company for your HVAC services is choosing a business that has years of experience. While newer companies may provide quality work, it can lead to a hit or miss scenario. On the other hand, a company with years of experience has the knowledge and skills to keep a business up and running for an extended period of time.

    Positive Customer Reviews 

    The most telling sign that a business is reliable with its ability to offer you quality results is positive customer reviews. Customers are what make any business successful. Therefore, if the company has positive testimonials on its website and other social media pages from previous clients, then you can feel confident that what they are saying is true.

    Proper Licensing 

    All HVAC technicians and companies in Ottawa are required to have all the proper licenses and certifications to operate legally. Therefore, if you are looking for more confirmation that a company you’re thinking of working with is legitimate, ask them for proof of documentation to ensure that it is accurate and valid.

    Insurance/Warranty on Services 

    Further, the company you choose to partner with should also come with insurance and/or warranty on all services they offer. That way, if something should go wrong, you can rest assured knowing that you will not be reliable to pay for any repairs or modifications once a technician has finished servicing your home.

    Get a Free Quote 

    Companies that are unwilling to give homeowners free quotes should not be trusted. A professional company should provide you with a free estimate on the services you need, and all costs should be confirmed before any work is conducted in your home.

What Homeowners Say About Us

4.9 Stars On Google From Over 4,100 Homeowners
  • “Professional, friendly and efficient. He diagnosed the issue within seconds and had it fixed within minutes. He gave our system a thorough checkover after completion and had lots of useful advice for cheap maintenance and care.” - David C.
  • “We have been dealing with them for years and always have a good experience. I highly recommend Francis.” - Laura P.
  • “I own a home that was built in the 1960s and this team was able to find a solution for every problem that came up.” - J.W.
  • “The technician worked extremely hard to troubleshoot the issue in our extremely warm house. He utilized another team member via video call to assist him with the technology.” - Marshall M.
  • “A team that works well together, pleasure to have them in our home. This is the second big job done by Francis Fuels here, not one complaint. Good products, great reliable service and to top it off, friendly, kind and respectful.” - Catherine L.
  • “Service has always been top-notch for the many years we have been with them. Highly recommended for both service and installation of equipment and add-ons.” - Arthur W.

    The Francis Home Environment Difference

    Certified Technicians Providing Exceptional Service
    • Comfort Guaranteed

      We guarantee all of our installations, for a peaceful home and mind.

    • Trusted Experience

      Francis Home Environment has been serving families in Ottawa and the surrounding area since 1933.

    • Locally Based & Operated

      We’ve been serving local families for over eighty-five years, which shows both our dedication and experience.

    • Serious Service

      We offer ‘round-the-clock service so that you’re always covered.