Trusted HVAC & Plumbing Contractors in Ottawa
Since 1933, Francis Home Environment has been a reliable name in heating, cooling electrical and plumbing for homeowners across Ottawa. With over 90 years of experience, our certified technicians are dedicated to keeping your home comfortable through every season of Canada’s unpredictable weather.
From furnace installations and AC maintenance to full HVAC system upgrades, we deliver professional, dependable service, always backed by our satisfaction guarantee. With a long-standing reputation for quality and an A+ rating from the Better Business Bureau, you can count on us for comfort you can rely on.
current promotion
Water Heater $16.99/Month
Own your electric water heater starting at $16.99/month*
Get this deal
current promotion
Furnace Snap Sale!
For a limited time only, save up to $1,500 on a new furnace!*
Get this dealGoogle Guaranteed
4.9
Based on 6258 reviews
powered by Google
For more details, read our reviews:
Read our reviewsFind a home HVAC technician near you:
Serving Ottawa and nearby communities, our expert team at Francis Home Environment is committed to offering tailored solutions for all your heating, cooling, and indoor comfort requirements, wherever you reside in the area.
We know that time is critical when things go wrong.
When your comfort system breaks down, every moment counts. That’s why our team is available around the clock, weekdays, weekends, and holidays, to respond to any HVAC, plumbing, or electrical emergency. You can count on us to arrive within four hours, no matter when you call.
Our technicians are highly trained in heating, cooling, plumbing, and electrical services. Whether it’s fixing a furnace, installing an AC unit, or anything in between, we handle the job with precision and care. We know how disruptive unexpected breakdowns can be, which is why we’re focused on delivering fast, lasting solutions. Whenever you need us, we’re ready.
Find the Right HVAC Solution
Need help choosing the ideal heating or cooling system? Our experts will evaluate your home and offer personalized recommendations to match your layout, comfort preferences, and budget. From new installations to routine tune-ups, we’re just a call away.
Fast Service & Savings
Don’t know which system is best for your space? Let us guide you. We’ll assess your property and suggest energy-efficient options that meet your comfort needs and financial goals. Whether it’s ongoing maintenance or a full system install, we’re ready to go.
Experienced, Skilled & Ready to Help
Backed by more than 90 years in the industry, we service all types and brands of HVAC equipment. Our technicians stay up to date with evolving technologies to deliver top-quality service every time. Whether it’s urgent repairs or routine maintenance, our team has earned a solid reputation for prompt, reliable heating, cooling, plumbing, and electrical solutions across Ottawa.
When your home needs heating, cooling, or air quality service, Francis Home Environment is here with solutions that fit. Our experienced technicians deliver dependable comfort, tailored to your space and your needs, wherever you live in the Ottawa region.
Want expert HVAC support without the wait? Reach out to our team at (613) 317-2303 , or easily set up your service appointment online.
Let’s get started with your heating and cooling consultation in Ottawa.
Our HVAC Services
In Ottawa’s unpredictable weather, reliable heating and cooling isn’t just a luxury, it’s vital to keeping your family safe and your home protected. At Francis Home Environment, we provide complete HVAC services built for Ottawa’s climate. Whether you need installation, upkeep, or urgent repairs, our certified technicians are prepared to take care of every part of your home’s heating and cooling system.
Heating Services
Air Conditioning Services
Water Heaters
Plumbing Services
Drain and Sewer Systems
Electrical Services
Ottawa’s Residential HVAC Experts Since 1933
Over 90 Years of Local HVAC Experience
With decades of service to Ottawa-area homeowners, we bring deep expertise and a commitment to quality to every project, big or small. Our experience means you get reliable results, done right the first time.
24/7 Emergency HVAC Services
Heating or cooling system acting up? Our team is on call 24/7 to get things back up and running, quickly, safely, and whenever you need us. Day or night, we’re here to restore your comfort.
Certified Technicians You Can Count On
Our team is fully licensed, background-checked, and professionally trained to service all your home comfort systems with care, skill, and confidence. You can count on us to get the job done right, safely and efficiently.
Transparent Pricing, No Surprises
We take the time to explain every service clearly and offer upfront, transparent pricing, so you know exactly what to expect before any work starts. No surprises, just honest service.
Guaranteed Satisfaction
We don’t consider the job done until your system is running smoothly and you’re 100% satisfied with the results. Your comfort and peace of mind are our top priorities.
Whole-Home Solutions
Our integrated approach allows us to assess and service your HVAC, plumbing, water quality, and electrical systems all in one visit, saving you time while ensuring your whole home runs smoothly.
Hear from Ottawa Homeowners Who Choose Our HVAC Services
Sharyn Farlinger
17:46 05 Mar 26
The service was above and beyond. Eric M is knowledgeable and professional. He completed the annual maintenance and gave me a clear summary (which was the fantastic news that everything was working beautifully). I highly recommend Eric M. and Mustafa M. at Francis Home Environment.
Addition: Scott and Ryan M have also continuously provided amazing service and support. I've had my entire HVAC system replaced over the past few years (AC, Furnace and tankless water heater) and they've gone over and above to ensure everything is perfect.
Addition: Scott and Ryan M have also continuously provided amazing service and support. I've had my entire HVAC system replaced over the past few years (AC, Furnace and tankless water heater) and they've gone over and above to ensure everything is perfect.
Andrea Shepard
22:18 04 Mar 26
Another excellent visit from Corey D. Always very detailed. Will always recommend
Rolland Lapointe
21:27 04 Mar 26
Phuong is very professional and provides excellent service.
Nurse Vee
21:51 02 Dec 25
Our hot water tank suddenly broke, and Francis Home Environment came to the rescue! Their customer service was excellent from the first call — quick to respond, gave us a clear and competitive quote, and scheduled the installation for the very next day.
The technicians were professional, friendly, and extremely efficient — they arrived prepared, got everything done within about three hours, and left the space spotless. The whole process was smooth and stress-free.
If you ever need a new hot water tank, I highly recommend Francis Home Environment. They’re reliable, professional, and genuinely great people to work with!
The technicians were professional, friendly, and extremely efficient — they arrived prepared, got everything done within about three hours, and left the space spotless. The whole process was smooth and stress-free.
If you ever need a new hot water tank, I highly recommend Francis Home Environment. They’re reliable, professional, and genuinely great people to work with!
bilques gulzada
14:45 25 Oct 25
Outstanding Service and Integrity — Thank You, Tod A.
We recently had an exceptional experience with Francis Home Environment and would like to express our sincere appreciation to Tod A. for his professionalism, expertise, and honesty during our recent furnace maintenance and diagnostic visit.
During a previous routine maintenance appointment with another company, we were informed that our furnace was unsafe to operate due to cracked and corroded heating coils and excessive carbon monoxide emissions. We were advised to replace the furnace immediately, which caused significant concern and stress, particularly given the unexpected financial implications.
When we contacted Francis Home Environment, Tod A. conducted a thorough inspection and multiple diagnostic tests. His detailed assessment revealed that the furnace was functioning safely and efficiently, and there was no immediate need for replacement. His transparency, technical knowledge, and integrity provided us with tremendous relief and peace of mind.
It is reassuring to know that professionals like Tod and companies like Francis Home Environment continue to prioritize customer safety, trust, and satisfaction over profit. Their honest evaluation not only restored our confidence but also reinforced our belief that genuine customer care still exists in this industry.
We have also used Francis Home Environment for the installation of our heat pump water heater and EV charging station, and based on the consistently high quality of their service, we look forward to continuing our relationship for future heating and cooling needs.
Additionally, their comprehensive maintenance plan—covering heating, cooling, and water heating systems for only $24.99 per month plus tax—offers excellent value compared to competitors that charge separately for each service.
We extend our heartfelt thanks to Tod A. for his exceptional service and commitment to customer satisfaction. His honesty and professionalism truly stand out.
We recently had an exceptional experience with Francis Home Environment and would like to express our sincere appreciation to Tod A. for his professionalism, expertise, and honesty during our recent furnace maintenance and diagnostic visit.
During a previous routine maintenance appointment with another company, we were informed that our furnace was unsafe to operate due to cracked and corroded heating coils and excessive carbon monoxide emissions. We were advised to replace the furnace immediately, which caused significant concern and stress, particularly given the unexpected financial implications.
When we contacted Francis Home Environment, Tod A. conducted a thorough inspection and multiple diagnostic tests. His detailed assessment revealed that the furnace was functioning safely and efficiently, and there was no immediate need for replacement. His transparency, technical knowledge, and integrity provided us with tremendous relief and peace of mind.
It is reassuring to know that professionals like Tod and companies like Francis Home Environment continue to prioritize customer safety, trust, and satisfaction over profit. Their honest evaluation not only restored our confidence but also reinforced our belief that genuine customer care still exists in this industry.
We have also used Francis Home Environment for the installation of our heat pump water heater and EV charging station, and based on the consistently high quality of their service, we look forward to continuing our relationship for future heating and cooling needs.
Additionally, their comprehensive maintenance plan—covering heating, cooling, and water heating systems for only $24.99 per month plus tax—offers excellent value compared to competitors that charge separately for each service.
We extend our heartfelt thanks to Tod A. for his exceptional service and commitment to customer satisfaction. His honesty and professionalism truly stand out.
Hash M
14:41 25 Oct 25
⭐️ Exceptional Experience — Thank You, Tod A.! ⭐️
We recently had an amazing experience and can’t thank Tod A. enough for helping us regain peace of mind after completing our furnace maintenance and diagnosis.
A technician from another company, Reliance, had told us that our furnace was unsafe — claiming it was shutting down on its own, had cracked and corroded heating coils, and was emitting carbon monoxide beyond safe levels. We were extremely worried, couldn’t sleep, and were told we needed an urgent furnace replacement — something we weren’t financially prepared for on such short notice.
Then came Francis and especially Tod A., whose experience and honesty made all the difference. Tod ran several detailed diagnostic tests, and the results were completely different — the furnace was safe, operating properly, and did not need immediate replacement.
Thanks to his professionalism and integrity, we can now sleep soundly knowing our furnace is safe and reliable, without facing unnecessary financial stress.
It’s refreshing to see that honest, knowledgeable, and customer-focused professionals still exist — those who prioritize safety and truth over profit.
We’ve also had our heat pump water heater and EV charging station installed by Francis, and based on our experience, we’ll definitely continue trusting them for all our future heating and cooling needs.
Another great thing — Francis offers complete heating, cooling, and water heater maintenance for only $24.99/month + tax, while Reliance charges separately for each service. The value and peace of mind are unmatched.
Huge thanks once again to Tod A. for his outstanding service, honesty, and care. We truly appreciate everything you’ve done for us.
We recently had an amazing experience and can’t thank Tod A. enough for helping us regain peace of mind after completing our furnace maintenance and diagnosis.
A technician from another company, Reliance, had told us that our furnace was unsafe — claiming it was shutting down on its own, had cracked and corroded heating coils, and was emitting carbon monoxide beyond safe levels. We were extremely worried, couldn’t sleep, and were told we needed an urgent furnace replacement — something we weren’t financially prepared for on such short notice.
Then came Francis and especially Tod A., whose experience and honesty made all the difference. Tod ran several detailed diagnostic tests, and the results were completely different — the furnace was safe, operating properly, and did not need immediate replacement.
Thanks to his professionalism and integrity, we can now sleep soundly knowing our furnace is safe and reliable, without facing unnecessary financial stress.
It’s refreshing to see that honest, knowledgeable, and customer-focused professionals still exist — those who prioritize safety and truth over profit.
We’ve also had our heat pump water heater and EV charging station installed by Francis, and based on our experience, we’ll definitely continue trusting them for all our future heating and cooling needs.
Another great thing — Francis offers complete heating, cooling, and water heater maintenance for only $24.99/month + tax, while Reliance charges separately for each service. The value and peace of mind are unmatched.
Huge thanks once again to Tod A. for his outstanding service, honesty, and care. We truly appreciate everything you’ve done for us.
Ayman Kaddour
12:53 13 Oct 25
Recently had a new AC and furnace installed by Francis Home, and I’m extremely pleased with the experience. After receiving several quotes from different companies, I chose Francis Home for their competitive pricing, professional approach, and excellent reputation—and they truly delivered.
The installation team, led by Dylan B., was professional, knowledgeable, and courteous. Dylan took the time to answer all my questions and made sure everything was done to a very high standard. The team worked efficiently, maintained a clean and tidy workspace, and the installation quality was outstanding.
I’m very happy with both the product and the service. I strongly recommend Francis Home and especially Dylan B. and his team for anyone looking for reliable and high-quality HVAC work.
The installation team, led by Dylan B., was professional, knowledgeable, and courteous. Dylan took the time to answer all my questions and made sure everything was done to a very high standard. The team worked efficiently, maintained a clean and tidy workspace, and the installation quality was outstanding.
I’m very happy with both the product and the service. I strongly recommend Francis Home and especially Dylan B. and his team for anyone looking for reliable and high-quality HVAC work.
Greg Jarvis
19:32 22 Apr 25
Patrick was knowledgeable, courteous and efficient. He offered some good suggestions to ensure our equipment remains in good condition. Thx.
Heather Smith Fowler
18:54 22 Apr 25
Just had a great service call from Phuong Chen at Francis Home Environment. He was terrific! Very knowledgeable and professional, and took the time to ensure I understood what was happening with the maintenance for the three appliances. I highly recommend this company!
Tim B
18:26 22 Apr 25
Our gas furnace and central AC were still working fine however being 22+ years old, it was time to change them. I contacted Francis and was promptly called back and scheduled a in home consult. Our sales person Zach was a pleasure to deal with and provided us with the package that suited our needs. The price point was good and we had our install done the following week. Imad and his install team were fantastic. Good team, great attitudes, and most importantly, a quality install.
I would not hesitate to recommend Francis Home Environment for your next HVAC job.
I would not hesitate to recommend Francis Home Environment for your next HVAC job.
Steve Silcox
16:49 22 Apr 25
Nicole was a knowledgeable and through technician when she looked after both my furnace and my air conditioning. She is a credit to Francis Home Environment.
Gary Shelley Parnell
22:57 21 Apr 25
2025/04/21 Again very happy with your service. The technician, Jerry C. was excellent. He made sure to address any questions we had and provided a great summary of the maintenance work.
2024/11/14 The technician, Bradley Boudreau, was thorough and meticulous. Another excellent maintenance visit. Thank you.
2024/07/29 Very happy with todays installation of our new tank water heater by Dylan, Dan and a third gentleman (did not get his name). They were able to, despite the very narrow access, get the new tank in place and installed.
2024/07/11 Another excellent maintenance visit by Francis for our AC unit. The technician, Phuong Lu (Chan), was personable and very informative. He showed me all the diagnostic information after his work and provided a copy, via e-mail, afterwards. Overall, we are very happy with Chan and the Francis team.
2023/11/30 The tech, Duy (see photo), recalled when he was last at our house to do the furnace and AC installation back 2018. He addressed all our questions and made sure we were completely happy prior to his departure.
2024/11/14 The technician, Bradley Boudreau, was thorough and meticulous. Another excellent maintenance visit. Thank you.
2024/07/29 Very happy with todays installation of our new tank water heater by Dylan, Dan and a third gentleman (did not get his name). They were able to, despite the very narrow access, get the new tank in place and installed.
2024/07/11 Another excellent maintenance visit by Francis for our AC unit. The technician, Phuong Lu (Chan), was personable and very informative. He showed me all the diagnostic information after his work and provided a copy, via e-mail, afterwards. Overall, we are very happy with Chan and the Francis team.
2023/11/30 The tech, Duy (see photo), recalled when he was last at our house to do the furnace and AC installation back 2018. He addressed all our questions and made sure we were completely happy prior to his departure.
Cecilia Nicol
00:09 11 Apr 25
Andrew and his crew from Francis Home did a great job of installing my furnace during one of the craziest weather weekends this winter. It was installed as an emergency and I was very pleased that they completed the work over the weekend and that they were very courteous about it as well! They also did a great job with the a/c instal. Happy to be back with Francis!
Aerie Han
22:05 07 Apr 25
Our furnace has decided to stop working completely and we lived without heat for about five days. We’ve talked to number of companies and contractors as we were told we had to replace both furnace and the A/C. From the time I called the Francis Home Environment, everyone who we encountered were all very professional and genuinely kind. Zach, the advisor was very insightful and was able to get the best price for us, and the technician Dylan B. and his team were so great. After they had completed the job, when we went downstairs to check our furnace, we were amazed as the furnace and the surrounding area were so neatly cleaned and tidied-up. In addition, Dylan answered my questions sincerely and explained everything very clearly and professionally as well.
We were devastated when we found out we had to replace our furnace and A/C but Francis Home made every steps and decisions so seamless and easy for us, and we are very happy with the decisions we made.
We were devastated when we found out we had to replace our furnace and A/C but Francis Home made every steps and decisions so seamless and easy for us, and we are very happy with the decisions we made.
Barry MacLeod
20:41 07 Feb 25
Fall 2024 We found out the 14 year old furnace in the house we had just purchased needed a new motor plus as it was the original furnace put in by the builder when the house was built, and wasn’t of great quality, we made the decision to buy a new furnace and to buy it from Francis Home Heating. In less then 24 hours, installation was complete, the old furnace was removed, the excellent cleanup done and our house was warm again. The two technicians, Ahmad and John were excellent- worked well together, quickly and thoroughly. Very knowledgeable as well. Overall, one of the best repair experiences we had ever had. Highly recommend this company.
Feb 2025
Reno’s had just been finished in our house so we booked Duct Cleaning with Francis Home Environment. Another great job from this company and both Scott and Abdul were excellent - very professional, polite and pleasant. They got to work and had it done quite quickly. We expect the air quality in our home to be much improved and again, highly recommend Francis Home Environment!
Feb 2025
Reno’s had just been finished in our house so we booked Duct Cleaning with Francis Home Environment. Another great job from this company and both Scott and Abdul were excellent - very professional, polite and pleasant. They got to work and had it done quite quickly. We expect the air quality in our home to be much improved and again, highly recommend Francis Home Environment!
Heather Stainton
17:49 09 Jan 25
We needed a replacement for our over 30 year old furnace and AC. Our salesman Patrick was excellent, informative and understanding of our budget. He was able to get us a fantastic deal on furnace/AC BOGO.
Our technicians, Dylan and his team did a fantastic job installing our furnace and AC. Very professional, careful, timely and clean work. We are so happy with our new furnace, no more cold spots in the house, and it gives great comfort to an old house.
We would recommend the team at Francis to anyone, and already have!
Our technicians, Dylan and his team did a fantastic job installing our furnace and AC. Very professional, careful, timely and clean work. We are so happy with our new furnace, no more cold spots in the house, and it gives great comfort to an old house.
We would recommend the team at Francis to anyone, and already have!
Barry MacLeod
18:12 19 Dec 24
Andrew and Josh did a great job on our HVAC install. They got to work immediately upon arriving, protecting our floors and stairs with fabric, and cleaning up really well after they had finished. We asked that the HVAC be relocated from the original position to a better spot in our storage/furnace room and they did a beautiful job tucking it away and back closer to the wall. Highly recommend Francis Home Environment.