Heat Pump Repair
If your heat pump isn’t running as it should, you need a repair service to get things back on track. At Francis Home Environment, we specialize in identifying and fixing a wide range of heat pump problems across Ottawa and surrounding communities. Our licensed technicians work with all makes and models, providing fast, expert service to keep your home comfortable throughout the year.
Our certified technicians have extensive experience servicing a heat pump of any make or model. Whether it’s a minor fix or a major repair, we restore your system’s performance using professional tools, manufacturer-approved parts, and a commitment to long-lasting results.

Professional Heat Pump Repairs for Your Home
Air-Source Heat Pump Repairs
If your system struggles during extreme temperatures or makes odd noises, our team is ready. We repair air-source systems affected by frost buildup, low refrigerant, compressor failures, and airflow issues. We also inspect coils, clean filters, and optimize performance.
Ductless Heat Pump Repairs
Mini-split systems sometimes develop issues like poor airflow, water leaks, or system error codes. Our team troubleshoots and fixes these problems by repairing air handlers, refrigerant lines, and outdoor components for smooth, reliable operation.
Hybrid Heat Pump System Repairs
Hybrid systems need special attention when switching between heat pump and furnace modes. We repair control boards, defrost sensors, and other dual-fuel system components to keep both systems running in harmony.
Emergency Heat Pump Repairs
Need service now? We offer same-day emergency heat pump repair throughout Ottawa. Our trucks arrive stocked with parts to fix most issues on the spot and restore your home’s comfort quickly.
Our Heat Pump Repair Process
1
Our certified technician will carry out a thorough inspection of your entire heat pump system, carefully examining each component to pinpoint any malfunctions or performance concerns.
2
After identifying the issue, we’ll walk you through the diagnosis in clear, easy-to-understand language. You’ll receive a detailed breakdown of the recommended repairs, along with transparent, all-in pricing before we proceed.
3
Once you give us the go-ahead, the technician will carry out the repairs using approved parts and industry-recommended methods. When the work is done, we’ll run full system tests to confirm your heat pump is running at maximum efficiency.
Why Choose Francis Home Environment for Your Heat Pump Repairs?
Certified and Experienced Technicians
Our licensed, insured technicians are skilled in all types of heat pump systems. With ongoing training and expertise, we ensure your installation or repair is done right, efficiently, and promptly.
Same Day Availability
We offer same-day service for heat pump issues, with flexible scheduling and fast response times to restore comfort to your home quickly.
Transparent Quotes
We offer precise, comprehensive quotes for your heat pump repair before any work is done. The advertised amount is what you pay; there are no additional costs or surprises. Our open and honest pricing policy guarantees that you may choose the comfort system for your house with knowledge.
Full Warranty Coverage
We provide comprehensive warranty coverage to support our heat pump service. Every repair has a labor warranty, and manufacturer warranties apply to any replacement parts.
Contact Francis Home Environment to Schedule Your Heat Pump Repair
Don’t let heat pump issues disrupt your comfort any longer. Contact Francis Home Environment today to schedule your heat pump repair at a time that suits you.

Frequently Asked Questions About Heat Pump Repair in Ottawa
When Should I Call for Heat Pump Service?
Reach out to Francis Home Environment Heating and Air Conditioning for heat pump service when you encounter these scenarios:
- Strange sounds coming from your heat pump, such as banging, grinding, or scraping
- The system won’t start at all or shuts down unexpectedly
- Uneven heating or cooling, including temperature swings or certain rooms not reaching set levels
- Ice buildup on the outdoor unit outside of standard defrosting cycles
- Noticeably reduced airflow from your vents
- Electrical problems, including tripped breakers or blown fuses when the system runs
- Unexpected spikes in energy usage without a clear reason
- The unit turns on and off more often than usual (short cycling)
- Signs of refrigerant leaks, like hissing noises or a noticeable drop in cooling power
- Error messages or fault codes appearing on the thermostat or control interface
- Unusual water pooling around the indoor unit, more than typical condensation
- System is over a decade old and isn’t performing as efficiently as before
Trying to fix your heat pump without the right expertise can lead to costly damage, void your warranty, or even pose safety risks. Our skilled technicians offer the professional repairs your system needs to get back to running efficiently and safely.
Why Choose Francis Home Environment for Your Heat Pump Repair Needs?
Choosing Francis Home Environment for your heat pump repairs means faster, safer, and more reliable service. Our certified technicians quickly diagnose and fix the root issue, often in one visit, thanks to their specialized training and fully stocked tools. This saves time, protects your warranty, and avoids DIY risks. Plus, with 24/7 emergency service, we’re here whenever you need us.